Matching His Hers Palladium Hammered Wedding Band Set Review

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(More customer reviews)It shocks me that places like this are able to stay in business. Further proof that all it takes to run a business in the U.S. is a pulse and a bad idea.
We ordered wedding bands via their website on October 17th. We didn't receive any sort of email confirmation, so being the proactive folks that we are, we sent an email the very next day asking if they had, in fact, received our order. This is the response that we got: "yes i did see the order come through. chris" The lack of professional communication skills (and capitalization) did cause a fair amount of eye-rolling and some discussion about cancelling the order, but we decided (stupidly) to just roll with it.
We selected the next day shipping option for an additional fee, and by our calculation, the rings should have been in our hands by Saturday Oct. 30th. Well Saturday came and went with no rings. On Sunday my husband sent an email inquiring about the status of our order and "Chris" assured us that he would check on it when he went into the office on Monday. Monday came and went with no email from Chris.
Finally, on Thursday morning, with no rings and no communication in sight, our patience was worn out, so my husband sent an email to both "Chris" as well as their "customer support" asking them to just cancel the order. Customer support responded and informed us that THEY HAD NO SUCH ORDER. That's right. Our initial follow up email the day after we ordered, and two email exchanges after that, and "Chris" didn't even bother to actually CHECK and make sure they had actually gotten our order. It probably goes without saying that this "Chris" character didn't even bother to respond to our cancellation request.
So basically, for almost three weeks we stupidly sat around waiting for rings that were never actually ordered because of some glitch with their system. We did our part by trying to confirm with them that they had received it, but they totally dropped the ball on their end and failed to check, and then failed to communicate and THEN failed to apologize. So, let's walk through this- fail, fail, fail. That's a whole lot of failing folks.
Come on. Honestly. Are we really at the point in the US where we have a bunch of drunk and retarded 3rd graders running businesses? You know what? Never mind. Don't answer that....

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This popular wedding bridal ring set features matching 6mm mens and 4mm ladies hammered wedding bands.Both rings features brushed hammered centers and bright polished edges.